CHEUNG Ling Fung, Tom is the Chief Operating Officer of the Manager and the General Manager of Oriental Plaza. Mr Cheung is primarily responsible for supervising the day-to-day operations of Oriental Plaza, as well as overseeing the leasing activities of The Malls, The Tower Offices and The Tower Apartments. He is also a member of Oriental Plaza’s Executive Committee.

Over the past decade, Mr Cheung’s managerial duties have rotated him around several departments. He began his career at Oriental Plaza as General Manager of The Tower Apartments in 2001 and assumed the role of General Manager of The Tower Offices in 2005. He became General Manager of Business Development for the entire complex in 2006, before adopting the position of General Manager of Oriental Plaza in 2009. As a result of his extensive experience in several different departments, Mr Cheung is very familiar with all aspects of the development.

Prior to joining Oriental Plaza, Mr Cheung spent seven years in Shanghai, where, as General Manager, he set up the first Mainland China branch in Shanghai for CB Richard Ellis, one of the world’s leading international property consultants. He has over 19 years of experience in real estate, encompassing office, retail and residential properties. Mr Cheung was previously involved in the sales, leasing and marketing of over 20 real estate projects located throughout Mainland China, including Shanghai, Guangzhou, Shenzhen, Hangzhou and Huizhou.

He holds a Bachelor of Business Administration in Finance and a Master’s degree in Business Administration.

WONG K, James has been the Deputy General Manager and Chief Corporate Affairs Officer of Oriental Plaza since 1998. Mr Wong is responsible for handling budget and operations matters, as well as conducting regular meetings with hotel management. He also handles corporate affairs for Oriental Plaza, which includes managing stakeholder relations with shareholders, partners, government organisations and media. Mr Wong is a member of Oriental Plaza’s Executive Committee.

Mr Wong currently serves as the Chairman of Beijing Citybase Century Property Management Limited and Beijing Goodwell Century Property Management Limited. Mr Wong has also been the Manager of Marketing Executive Business Development for Cheung Kong (Holdings) Limited, as well as Chief Representative of the company’s Beijing office since 1994. Prior to that, he worked for Hutchison Whampoa (China) Limited in the capacity of Business Manager.

Mr Wong holds a Masters degree in Management Science.

CHAN Yiu Lung is the General Manager of Property Management at Oriental Plaza. He joined the Cheung Kong Group in 1987 and began working as Project Manager on the construction of Oriental Plaza in 1994. Mr Chan’s current responsibilities as General Manager of Property Management at Oriental Plaza comprise both the property management side and the property engineering side. His duties in property management involve budgeting, liaising with government authorities, manpower planning, outlining property management policies, purchasing functions and handling complaints, as well as managing security, the fire service, the car park and the basement. For property engineering, Mr Chan is responsible for basic budgeting and organisation, reviewing contractors, as well as overseeing repairs and maintenance. He is a member of Oriental Plaza’s Executive Committee.

Mr Chan has over 25 years of experience in construction management, as well as eight years in property management. Prior to joining the Cheung Kong Group, he worked for various private contractors throughout Hong Kong and Mainland China, specialising in engineering works.

Mr Chan holds a diploma in Civil Engineering and is a member of the American Society of Civil Engineers.

LAI Wai Yin, Agnes joined Oriental Plaza as Finance Manager in 2000 and was promoted as Senior Finance Manager in 2006. She has been the Financial Controller of the development since 2008. Her primary responsibilities involve managing finances and taxation requirements, arranging bank loans, handling treasury functions, supervising rent collections and establishing internal finance controls, as well as accounting, reporting and budgeting. Ms Lai is a member of Oriental Plaza’s Executive Committee.

Ms Lai has over 21 years of experience in accounting and auditing. Prior to joining Oriental Plaza, she worked at firms such as Arthur Andersen in Hong Kong, as well as Saatchi & Saatchi in Beijing.

Ms Lai holds a Bachelor’s degree in Business Administration. She is a fellow member of The Association of Chartered Certified Accountants and a Certified Public Accountant of the Hong Kong Institute of Certified Public Accountants.

TSE Hiu Fun, Louisa has been Chief Leasing Manager of The Malls at Oriental Plaza since 2006. She is primarily responsible for overall retail leasing, brand and tenant management, as well as overseeing daily operations, generating promotions, coordinating lease negotiations and implementing renovation measures. She also assists the General Manager in defining business strategy for the development.

Ms Tse has over ten years of experience in retail property leasing. She began her career at Oriental Plaza in 2000 as Business Development Manager of The Malls, where she was primarily responsible for handling leasing activities, supervising contract negotiations, executing sales and marketing plans and coordinating promotions.

Prior to joining Oriental Plaza, Ms Tse was the General Manager of Kamstin Development Company Limited, a foreign-owned food and beverage sales and marketing company, where she was responsible for the distribution and marketing of alcoholic beverages in the Beijing and Northern China markets. Prior to that, she worked in similar capacities for firms located in Hong Kong and Beijing.

Ms Tse holds a Bachelor of Arts degree in Literature.